For your convenience, we offer two ways to return an item:
Return to Store
You can return your online purchase in its original condition, with all packaging and documentation to your local Crescent Gold & Diamonds store within 30 days of delivery.
Return to Warehouse
Purchases made online can be returned to the warehouse. You may return your online purchase back to our warehouse in its original condition and packaging with appropriate original documentation within 30 days of the date of purchase or shipment. Items discounted 33% or more are FINAL SALE. We recommend you obtain a tracking number for your return package to track and confirm when it has arrived at our warehouse. Once your return is received your refund will be processed and will take 3-5 business days to be reflected on your credit statement.
How to package your return
- Include your receipt and packing slip
- Circle items you are returning
- Pack items as received, with all receipts, warranties and appraisal cards inside the courier box
- Attend a Canada Post location to send your return back to our warehouse (obtain a tracking number for your records)
Ship item to:
C/o Customer Service
PO Box 1176 Stn M
Dartmouth, NS
B2Y 4B8