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Book an Appointment

Shop close to home—or from home—this holiday season. Book an in-person or virtual shopping appointment with our jewellery experts.

In-store where applicable, please check your local provincial shopping regulations.

Book an Appointment

In-Store Appointments

To safely browse in-store or get expert help choosing something special, book a complimentary 30-45 minute shopping appointment.

If you’d like to look at a specific item during your appointment, we recommend checking online to make sure it’s in-stock at the location you’re planning to visit. Simply find the item on our website, go to its dedicated page and select Check Availability by Store. Or, you can always call ahead to check with our team.

When you step into our stores, your health is our top priority. Here are the steps we’re taking to ensure your safety and comfort:

  • Plexiglass barriers between our jewellery experts and guests
  • Curbside pickup is offered as a no-contact option for online orders
  • Socially-distanced check-in process for in-store appointments
  • Regular deep cleanings and disinfection of our stores

When you arrive for your appointment, we’d ask that you please wait outside with your mask on until your jewellery expert welcomes you in. If you feel unwell, please reschedule your appointment or choose a virtual appointment option.


Virtual Appointments

Chat with one of our jewellery experts from the comfort of your home, either over the phone or via Zoom video conference. If you’d like to get a closer look at an item using Zoom, we recommend checking online to make sure it’s in-stock at the location you’re planning to visit.

Once you book an appointment, we’ll get in touch with you to confirm whether you’d like us to give you a call or set up a Zoom appointment.

Virtual Appointment

Book an appointment today

Start by choosing your preferred store, even if you’re booking a virtual appointment. Once you’re finished, you’ll receive an email and/or text message with your booking details and a confirmation number to bring to your appointment.